This is the area where GoDaddy reigns supreme. You’ll love its 24*7*365 customer support, supported by powerful live chat, and an international call support in a number of languages. GoDaddy has improved a lot recently by retiring its old chatbot that let you choose the problem category. Now you can directly connect with its international technical support agent.
Uptime is a measure of how much time your website remained online. High uptime is a critical factor for consideration while choosing a hosting service provider. This is not particularly an area of strength for GoDaddy compared to its competitors such as Dreamhost, Cloudways, Kinsta, WPEngine and Bluehost. However, 99.90% uptime is not that bad when, realistically, no hosting provider can guarantee 100% uptime always. A worrying trend, however, is GoDaddy’s uptime data performance which has continuously gone down from Nov 2018-Oct 2020.
Cybersecurity-related news hits the headlines frequently. GoDaddy offers its own security tools and features such as automatic malware scanning, uninterrupted security monitoring, Web Application Firewall (WAF), and scheduled data backup. It also safeguards against dangerous DDoS or Distributed Denial of Service. Advanced features like Sockets Layer certificates start from $69.99 per year and these are quite critical for a financial institution's website. We also found that many other prominent hosting service providers such as Bluehost and SiteGround are not fully transparent, leaving you to do a lot of guesswork regarding various security-related issues.
Page load speed is a critical SEO ranking factor for Google. An analysis by Hosting Facts found that, with an average load time of 500 milliseconds, GoDaddy page load time was very much competitive with other hosts. So, you’ve nothing to worry here.
GoDaddy is a beginner-friendly website builder and they still have a long way to go in many important areas such as templates and themes, third-party app integrations, and SEO capabilities. If you need a simple website backed by reliable hosting, customer support and Cybersecurity features, you can sign up for GoDaddy’s website builder.